Delivery Information

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Covid-19 Shipping Info:
Due to the Covid-19 pandemic, we have seen some parcels that could be delayed up to 7-14 business days on top of our normal shipping time.
Our team and our delivery partners are doing our best to help minimise the delay on every order. However, each country has different custom standard measures on import parcels, your parcel might be hold by your country's custom authority for verification, these can add to the total delivery time. 

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Alluxe Car Mats offers FREE WORLDWIDE SHIPPING on all orders. Our production process takes around 4-7 days and the shipping times are:

USA & Canada UK & EU countries Oceania Other Countries
Standard/Free Shipping 14-21 days 14-24 days 14-24 days 14-24 days

 

Quality and fitment are our top priorities, each set of mats is custom made to order based on your Car Details, that is why we need approximately 4-7 days for manufacturing process. You can help this process to be as smooth as possible, please provide an accurate Car Details and if there is any additional details, please verify in the Other Details on your Car Detail form.

 

Please be aware that some countries might stop your parcel at border for security checks and import taxes. Depending on your country import laws, some parcels will impose extra taxes. These extra taxes and fees are out of our control, not imposed by Alluxe Car Mats or our couriers. Customers that impose to these taxes, have to pay for it, all these taxes and fees are received by the government. If you fail to pay these taxes, parcel can be held up to 90 days for awaiting payment. This will delay the shipping time and could fail our Return and Refund policy.

 

To offer the top quality and the lowest price on the market, even though Alluxe Car Mats is an Australian brand, our products are made and shipped from our factory in China. We have a team to supervise the whole process from manufacture, quality checks and shipping to ensure an Alluxe quality and best value for your money.

 

 

For any assistance, please contact us:

Live Chat at Bottom Right Corner

Email: orders@alluxecarmats.com

Facebook: Alluxe Car Mats

Instagram: alluxecarmats

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